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Coronavirus (COVID-19) Update

New Updates

May 26, 2020

 

As we continue to navigate and respond to COVID-19, we are first and foremost focused on your safety and health. We continue to follow the new guidelines set forth by government health officials and will begin a phased-in approach to reopening our lobbies.

 

On Tuesday, May 26: the following lobbies and drive-ups are open with hours, Monday – Friday 9:00 am - 5:00 pm, Saturday 9:00 am - 1:00 pm:

 

LOCATIONS

Camp Hill

Irwin Route 30

Oregon Pike

East End

Kennett Square

Plum

Exton

Liberty Boulevard

Route 36

Greensburg

Little Washington

Roxborough

Hampton Avenue

Murrysville

 

Indian Springs

O’Hara Township

 

 

Visit our branch hours to view the specific details for the branch near you

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May 18, 2020

 

As we continue to navigate and respond to COVID-19, we are first and foremost focused on your safety and health. We continue to follow the new guidelines set forth by government health officials and will begin a phased-in approach to reopening our lobbies.

 

On Monday, May 18: the following lobbies are now open, Monday – Friday 9:00 am - 5:00 pm:

 

LOCATIONS

Armagh

Irwin

West Kittanning

Brookville

Mahoning (drive-up only)

Youngwood

Downingtown

Squirrel Hill

 

East Falls

West Chester

 

 

We look forward to welcoming you back into our branches and we ask that you follow these 3 steps during your visit:

  1. Upon visiting a branch, you’ll be greeted by an S&T banker. You may be asked to wait outside in order to maintain required space inside the branch.

  2. Our banker will help you navigate the office. We also have markers on the floor and plexiglass dividers at the teller line to help maintain social distancing, which is 6 feet between you and others.

  3. Please wear a mask. S&T team members will be wearing masks and we kindly ask for you to do the same. If you choose not to wear a mask, please use our drive-up teller windows or bank online.

We are taking extra precautions to maintain a safe, clean banking environment for our customers and employees, including disinfecting high-contact surfaces frequently throughout the day and utilizing professional janitorial services throughout the week.

 

In this time of uncertainty, please know that you can count on S&T Bank as a stable and trusted resource for your financial needs. Continue to visit our COVID-19 page for the latest updates.

 

Please stay safe and healthy. We’re here for you.

 

EXTENDED HOURS OF SUPPORT

You can contact our Solution Center at 800.325.2265 or via Live Help Chat for help during our extended hours.

 

Monday – Friday

7:00 am - 10:00 pm EST

Saturday

7:00 am - 6:00 pm EST

Sunday

9:00 am - 6:00 pm EST

 

MOBILE AND ONLINE BANKING OPTIONS

We encourage you to take advantage of S&T’s digital tools, where you can complete all your banking transactions without putting yourself or others at risk. You can access your accounts online from your computer or use the S&T Mobile app on your smartphone or tablet.

 

If you haven’t enrolled already and need online access, you can easily do so here.

 

April 15, 2020

 

COVID-19 Stimulus Check Update

 

If you are looking for your federal COVID-19 stimulus check, there are three ways to track it:

  1. Log into your online banking account. The government will direct deposit your money into the account that you designated for tax refunds.

  2. If the government does not have your account information, a check will be mailed to you.

  3. Check the status of your stimulus payment on the new IRS web portal.

Remember to avoid scams related to economic COVID-19 stimulus payments. The IRS will NOT call, text, email or contact you asking for personal or bank account information. Watch out for emails with attachments or links claiming to have special instructions about your payment.

 

Resources:

IRS deposits first wave of stimulus checks early.

How to protect yourself from scammers targeting your coronavirus stimulus check.

Millions of Americans will get stimulus checks, but here’s who won’t.

Scammers are hoping to cash in on your coronavirus stimulus check.

 

As a reminder, here are the services you can access from your own devices:

  • Online Banking – securely access your accounts 24/7. Check balances, review transactions, view check images and more.
  • Online Bill Pay – pay all your bills online, with a few simple clicks.
  • Mobile Banking – use your smartphone or tablet to instantly access your accounts, check balances, make deposits, transfer funds, pay bills and more.
  • Mobile Deposits – securely deposit checks simply by snapping a picture in our Mobile Banking App.
  • Transfer Funds – move funds between accounts or use Zelle® to send funds to others.
  • Digital Wallet – enable or add a S&T Debit Card in Apple Pay ™, Google Pay ™ or Samsung Pay to make everyday purchases quick and easy with your digital wallet.  

 

Please visit stbank.com to learn more about mobile banking and to download our mobile banking app.

 

At this time, our ATM machines are available for you to use.

 

ASSISTING OUR COMMUNITY IN A TIME OF NEED

S&T Bank understands the needs of our community and is doing its part to support those who are most vulnerable during this crisis. We are donating $75,000 to provide aid to the local food banks in the communities we serve, and to help address other community-specific needs.

 

HELPING YOU PROTECT YOURSELF IN A TIME OF UNCERTAINTY

During times of uncertainty like these, it’s especially important to watch out for fraudsters attempting to impersonate authorities such as government officials, public health officials and agencies. S&T Bank will never solicit you for personal or account information through phone, text or email.

 

Always exercise caution before engaging with someone seeking your personal information. If you believe you have been a victim of a scam, please contact us immediately at 800.325.2265. We encourage our customers to stay informed through trusted sources such as Federal Trade Commission.

 

YOUR HEALTH AND SAFETY IS OUR TOP PRIORITY

Out of an abundance of caution, we encourage you to take preventative measures to protect your health and well-being. For additional information about COVID-19, visit trusted sources such as Centers for Disease Control and Prevention, World Health Organization , National Council on Aging, PA Chamber of Business and Industry, Ohio Chamber of Commerce, and Greater Rochester Chamber of Commerce, and Buffalo Niagara Partnership.

 

Thank you for being a loyal S&T Bank customer and for your continued trust and understanding.

 

 

March 18, 2020 Update

 

Our thoughts and hearts go out to those impacted by the Coronavirus (COVID-19). As we navigate the unfolding crisis, our commitment at S&T Bank continues to be first and foremost your health and well-being.

 

To protect our employees, customers and communities we serve, we are implementing the following changes:

 

Beginning Wednesday, March 18

  • All branches with a drive-up will operate as drive-up window service only

  • Our Solution Center hours will be extended

Beginning Thursday, March 19

  • Branches without a drive-up will be temporarily closed to the public

Beginning Friday, March 20

  • Our Ohio branches will have modified hours, Monday – Friday 10:00 am - 1:00 pm EST

 

Our decision is compliant with trusted resources, including the CDC, banking regulators, the Pennsylvania, Ohio and New York Department of Health and made with the safety and precaution of the community in mind.

 

Drive-Up Only, Select Branches Temporarily Closed

Because of the continued caution and guidance to avoid in-person meetings and contact, we’re closing the lobbies of all S&T Bank locations, and all branches that are able will move to drive-up window use only. While we are temporarily closing branch lobbies, all branches will be staffed and are able to help you with your financial needs.

  

S&T Solution Center

We have also extended our Solution Center hours during this time. We encourage you to reach out to our digital solutions team from the comfort of your home, available at 800.325.2265 or Live Help Chat to help you at your convenience. If you need to reach a personal banker, please reach out to the Solution Center to make an appointment.

 

Monday – Friday

7:00 am - 10:00 pm EST

Saturday

7:00 am - 6:00 pm EST

Sunday

9:00 am - 6:00 pm EST

 

In addition, here are the services you can access from your own devices:

 

  • Online banking – securely access your accounts 24/7. Check balances, review transactions, view check images and more.

  • Online BillPay – pay all your bills online, with a few simple clicks.

  • Mobile banking – use your smartphone or tablet to instantly access your accounts, check balances, make deposits, transfer funds, pay bills and more.

  • Mobile deposits – securely deposit checks simply by snapping a picture in our Mobile Banking App.

  • Transfer funds – move funds between accounts or use Zelle® to send funds to others.

  • Digital walletenable or add a S&T Debit Card in Apple Pay ™, Google Pay ™ or Samsung Pay to make everyday purchases quick and easy with your digital wallet.

 

If you haven’t enrolled already and need online access, you can easily do so here.

 

In this time of uncertainty, please know that you can count on S&T Bank as a stable and trusted resource for your financial needs. Continue to visit our website for the latest updates.

 

Please stay safe and healthy. We’re here for you.